Advocacy and Training Manager

Description

Advocacy and Training Manager Position Summary: · Coordinates advocacy activities · Teaches classes as assigned · Will provide client support while supervising the activity · Perform tasks associated with facilitation of community activities for clients. This includes planning, scheduling and ensuring attendance. Experience: · Minimum of 2 years of successful work experience Skills: · Ability to work with minimal supervision & instruction · Ability to multitask · General office skills, such as filing, shredding, emails, and basic data entry · Proficient computer and research skills · Ability to use a computer to schedule, maintain electronic calendars and document activities. Working Conditions: · 40% outdoor, 60% indoor · Duties are normally performed in a climate-controlled office · May have high noise levels due to radio traffic, telephone calls, walk in clients, or other agency business · Temperatures will reflect seasonal changes at outdoor sites and attempts to maintain comfortable temperatures will be made at indoor sites · Noise levels vary by site but are usually moderate, although at times may be loud · Hearing protection is provided at sites with extreme noise levels · Environmental conditions vary by work site and employees are required to work at community locations · Must follow assigned work schedules that mainly reflect hours Monday-Friday but schedules and hours vary based on need. · Some evening/night or weekend hours may be required to supervise activity · Employees are expected to remain flexible and cooperative. Physical Requirements: · Frequently required to reach with hands and arms · Regularly required to stand, kneel, stoop, squat, talk, walk, and hear · Occasionally required to sit · Frequently required to use hands to finger, handle, feel objects, manipulate tools, or controls and grasp objects · Ability to listen and remember information · Ability to speak clearly · Regularly Lift and/or move up to 15 pounds performing clerical functions · Frequently lift and/or move up to 25 pounds · Occasionally lift and/or move up to 50 pounds · Occasionally use mechanical lifts to assist clients with lift and/or movement assistance up to 50 pounds for positioning and care · Regularly lift and/or move up to 75 pounds to transfer persons to/from wheelchairs to toilets, chairs, and beds Job Responsibilities: · Demonstrate self-reliance and good judgment · Personal conduct must contribute to positive working relationships with co-workers, citizens and administration · Ability to effectively communicate with citizens, clients, coworkers and administration · Strong customer service skills with ability to deal with a variety of people in a positive and effective way · Computer and data entry skills · Actively research, plan and schedule activity options · Evaluate activities for suitability for client attendance · Build community partnerships to enhance options · Communicate opportunities to clients via multiple modes (calendar, group setting, individual conversation) · Work with appropriate administration to ensure adequate funds, transportation and staff are available · Attend activities as needed to monitor quality of activity · Assist in client supervision as needed · Serve as primary contact for all communication regarding activity including but not limited to visitors, phone calls, messages, staffing questions, program development health and welfare · Maintain active communication with administration about types of activities, success/failure of activity and submit reports as requested · Teaches staff training including but not limited to: o Mandt o CPR o First Aid o Residential Level I o Residential Handbook o AP/SP/CI Class o Paperwork Retraining Class • Has students complete instructor survey and provide locked box with results enclosed to Human Resources · Abuse/Neglect/Exploitation o Rights and Responsibilities; Abuse Neglect and Exploitation o Voting o Personal hygiene – both male and female o Circles o Sexuality o Emergency Preparedness · Coordinates Aktion Club activities · Meets with clients on a monthly basis about advocacy issues · Coordinates Advocacy in Action events such as hosting events with legislators, letter writing campaigns, etc. o Ensures a minimum of 1 event each month · Coordinates events such as floats, Halloween Parade, and Push Day · Attends AP meetings on specific client as assigned by supervisor · Completes a specific number of Residential Oversites as part of the Oversite team · Follows up to ensure corrective actions completed · Tracks and ensures attendance at scheduled staff training · Complies and ensures distribution of monthly training calenda · Prepares monthly report to Director of Compliance and Quality Assurance · Tracks points associated with paperwork errors · Notifies department manager of retraining needs · Other duties as assigned by supervisor

Required Knowledge, Skills, Abilities, Education, or Experience

2 years experience